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Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing and using BlackGrid Security's enterprise security platform ("Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Service.

2. Use Licence

Subject to your compliance with these Terms, BlackGrid Security grants you a limited, non-exclusive, non-transferable, revocable licence to:

  • Access and use the Service for your organisation's internal business purposes
  • Download and use reports and data generated by the Service
  • Configure and customise the Service within the provided functionality

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms. You are responsible for safeguarding your account credentials and for any activities or actions under your account.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malicious code or compromise system security
  • Attempt unauthorised access to other accounts or systems
  • Interfere with or disrupt the Service's operation

5. Data Security and Privacy

BlackGrid Security implements industry-standard security measures to protect your data. We process your data in accordance with our Privacy Policy and applicable data protection regulations, including GDPR and CCPA where applicable.

6. Service Availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and may perform scheduled maintenance. We will provide reasonable notice for planned downtime when possible.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by BlackGrid Security and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

In no event shall BlackGrid Security be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@blackgrid.com
Address: BlackGrid Security Ltd.
25 Old Broad Street, London EC2N 1HN, United Kingdom